The UNMIK Office of Community Support and Facilitation (OCSF) plays an important role in monitoring, reporting and promoting enhanced responses to issues and concerns pertaining to all communities in Kosovo
To this end, it dispatches experienced staff on a regular basis to minority community locales, displacement and returns areas, as well as religious and cultural sites. They work through an active network of community-based partners and interlocutors, guided by the vital need to promote tolerance and build bridges across community fault lines.
OCSF team members, whenever called upon and as appropriate, provide critical interface support between communities and institutional platforms for delivery of essential services at the local level, helping ensure that vulnerable groups are able to access humanitarian and development assistance, that all communities enjoy equal access to available public services, and that discriminatory policies and practices are reported and addressed
OCSF also supports, through external representation and other facilitation efforts, Kosovo’s sustained engagement in international and regional processes, including those in economic cooperation, religious and cultural affairs, human rights, and other spheres of activity vital to Kosovo’s long-term development and stability.