How to report acts of misconduct?
Under the UNMIK Code of Conduct, all UNMIK personnel have the duty to report any allegations of misconduct that they either suspect or become aware of.
Complaints may be made to the Conduct and Discipline Team by:
- Phone: +381 (0)38 504 604 Ext: 4764
- Fax: +381 (0)38 504 604 Ext: 4801
- In person or post:
Conduct and Discipline Team, UNMIK MHQ, Pristina - KOSOVO
Allegations of misconduct may also be reported directly to the Investigation Division of the Office for Internal Oversight Services (ID/OIOS).
All allegations of serious misconduct should be reported within 24 hours of the occurrence of the incident or within 24 hours of any UNMIK personnel member becoming aware of an incident;
All other misconduct should be reported within 5 days of its occurrence or within 5 days by any UNMIK personnel becoming aware of an incident.
Allegations of misconduct including Sexual Exploitation and Abuse may also be reported to Security Investigation Unit (SIU) IN UNMIK Offices located out of Pristina.
All allegations should be reported in good faith. Deliberately making false allegations or reporting allegations with malicious intent, if substantiated, constitute misconduct and are subject to disciplinary action.
All information is treated confidentially while according due process to all parties and taking into consideration, the safety, security and well-being of the parties involved.
What is Considered ‘Misconduct’?
Violations of Higher Risk to the Organization are classified as Category 1 misconduct and include : Sexual Exploitation and Abuse (SEA), Serious and Complex Fraud, Abuse of Authority and staff, Conflict of Interest, all cases involving risk or loss of life or to others, including witnesses, Substantial violation of UN regulations, rules or Administrative issuances.
Violations of Lower Risk to the Organization are classified as Category 2 misconduct and include among others: Personnel Matters (including harassment/sexual harassment), Traffic Related offences (e.g. unauthorized passengers); Basic misuse of equipment by staff, Infraction of regulations, rules or administrative issuances, simple entitlement fraud and others.