UNMIK/FR/027/01
FEATURE RELEASE - 13 April, 2001

Social Change
Kosovar Society Needs Bridges of Reconciliation, says World Bank study

A recent World Bank study, Conflict and Change in Kosovo: Impact on Institutions and Society, examines how confrontation, conflict and displacement in Kosovo over the last decade have affected its social relations and institutions. The report takes as its underlying premise the notion that stability and economic growth depend on the establishment of inclusive institutions that promote intra-community cohesion and inter-ethnic reconciliation. Concepts like social cohesion, social capital, and reconciliation are central to the analysis. The study was prepared by a team of experts, headed by Gloria La Cava, World Bank Senior Social Scientist for South-Eastern Europe. Sergei Vinogradov discusses the report.

The 86-page report assesses the presence in Kosovo of two kinds of social capital, bonding and bridging, characterized respectively by horizontal relations within and among different groups, and the implications of each for promoting social cohesion within and among Kosovo's various ethnic groups. While bonding social capital can be exclusionary, promoting distrust of outsiders and, therefore, leading to social fragmentation and the impoverishment of public life, bridging social capital tends to nurture relationships across groups thereby promoting inclusion, reconciliation and cohesion.
The study strives to promote societal cohesion by examining three issues: 1. how indigenous formal and informal institutions have evolved in Kosovo during the nineties, and their varying degrees of inclusiveness and exclusiveness during different periods of the conflict; (ii) the coping strategies of various groups in the face of social exclusion, economic marginalization, and physical displacement; and (iii) ways that social cohesion and reconciliation can be supported through inclusive institutions and local economic development.

"It is our hope," the authors state in the introduction,"& that future reconstruction and development programme and policy decisions will benefit from this study."  The analysis progresses from the macro to the micro level - from formal to informal institutions, from families and individuals, to present various perspectives on social and institutional change in Kosovo. Throughout emphasis is on interviews of respondents.

The study is divided into six sections: I. Introduction; II. Macro Social Analysis, 1991-2000; III. Assessment of Social Institutions; IV. Social Assessment; V. Diaspora Assessment; and VI. Conclusions. Each section is further subdivided.
Ethnically, the population structure of Kosovo changed dramatically with the end of conflict in mid-1999. Of the 356,000 non-Albanians in Kosovo in 1991, about 200,000 were still in the province in early 2000: including 100,000 Serbs, 47,000 Muslim Slavs, 30,000 Romas and 20,000 Turks. During the post-conflict period, ethnicity remains a key factor in the risk of falling victim to harassment and violence, the report states.

Steps towards a civil society
In chapter III Assessment of Social Institutions the focus is on formal institutions, in particular on the co-management at the municipal level under UNMIK. This has enabled Kosovars and international officials to work together to establish a sustainable system of local government characterized by inclusive institutions, an accountable bureaucracy, and an engaged civil society. The overview of formal institutions is meant to provide a context for understanding  informal local social institutions (civil society organizations, village councils, extended family systems, etc.) in the province. The second part of this chapter assesses the changes in informal institutions during the nineties and considers how they can create the conditions for empowerment, bridging social capital, reconciliation, and democratization.

For example, two case studies are presented which investigated the effects of bonding and bridging social capital: Pec, where bonding social capital may be constraining the development of a strong civil society; and Prizren, where civil society organizations, with UNMIK support, are strengthening the city's bridging social capital across communities. In Pec the bonding social capital existing among influential families "can limit opportunities for the development of a strong civil society," the study notes, although the more progressive members of such families, through their support for civil society groups working for social change, may "transform bonding social capital into bridging social capital."

In Prizren the networks of associations, though less inclined towards inter-ethnic cooperation than in previous decades, (Prizren's large intellectual class fostered a spirit of tolerance before its outmigration during the nineties) are cooperating with UNMIK on education matters, for example. The opening of OSCE's NGO Resource Centre, whose primary purpose is to help rebuild inter-ethnic relationships across Prizren's communities, today has 62 registered NGOs. In addition, associations for economic development, which are replacing family-based networks in the city's commercial and artisan communities, have, with UNMIK's support for these local NGOS, led to the establishment of the first chamber of commerce. The report notes that the emergence of independent trade unions and entrepreneurs' clubs "also hold much promise for creating bridging social capital and economic growth."

Social impact of war
The fourth chapter, Social Assessment, is  a micro-level analysis of how the Kosovar population was affected by the conflict. The first part deals with the population's experiences and perceptions to such issues as housing destruction and displacement, security, and justice. The situation of minorities is also presented. Like the assessment of formal and informal institutions, interviews and group discussions formed the basis of the research. Regarding education all Albanian respondents citing an improved education system today compared to before the conflict thanks to the end of the parallel school system.  However, young women in Dragobil, Cernice and Rugova felt "particularly disadvantaged to boys in being denied secondary education."
The extended family, the study notes, can be a source of danger to women. For example, widows forced to leave their home of dead husband's family can lose both children and land "increasing their vulnerability." Other vulnerable groups, apart from minorities, are such groups as the unemployed, IDPs, returnees, and orphans.
 
Bridges for future concord
Much remains to be done to turn Kosovo into a safe, tolerant and inclusive society. In this regard the study makes a number of recommendations. Firstly, local institutions should be strengthened to promote bridging social capital. This will entail a need for programmes to foster trust and consensus-building among foreign and local officials, particularly between local civil society groups and the local-level administrations. Community-driven development efforts can become more effective if the local governments' capacity to promote bridging relations among grass-root communities is enhanced in investment projects.

Secondly, municipalities, communities, and public interest-oriented groups need to be empowered to address the needs of vulnerable and excluded segments of the Kosovar Albanian population, such as women and girls, traumatized children, disabled individuals and other war-affected groups. The position of women needs to be strengthened through girls' education, access to productive assets, job training and security mechanisms that are sensitive to women's needs.
Thirdly, the needs of rapidly growing cities must be addressed. Cities lack the infrastructure, public services, administrative capacity and economic structure to meet the needs of their populations. In this regard, private sector development should address the requirements of small and micro local entrepreneurs, including the provision of credits, advice, technical assistance and information on the functioning of a market economy. 

Fourthly, a strong justice system and shared local programmes can foster inter-ethnic trust and cooperation. The study has found that despite widespread ethnic mistrust, seeds of tolerance exist between Albanians and minorities. Barriers to reestablishing that coexistence have to do mainly with security concerns. Therefore, the way forward on the issue of getting rid of ethnic hatred is to establish a formal justice system, including laws, police, courts and prisons, to help stabilize the society and enable it to heal the wounds of the conflict without continuous violent disruptions.

The study results also imply the need for quietly shared grassroots programmes to facilitate dialogue and develop social and economic opportunities, all of which will help to reduce ethnic tensions and support the delicate process of healing. These types of low-profile interventions will be less susceptible to intimidation and violence by extremists than more visible attempts by the international community to foster reconciliation, the study points out. 

Fifthly, programmes are needed to address the effects and, if possible, causes of the vulnerability and social exclusion of minorities. The study says that the exclusion of Serbs and Romas, and to a lesser extent Muslim Slavs, indicates the need for (a) multi-sectoral investments that specifically target the needs of minority populations and (b) community-based interventions that include strong participatory elements. For example, donors could support local efforts to increase cross-border cooperation between Gorani villages in Kosovo and Albania.

Finally, the Diaspora community is an important resource for investment and skills transfer, but incentives for their return are needed. Such incentives should include the strengthening of local banks, a housing and mortgage credit facility, "look and see" visits to Kosovo, support for foreign private sector investment in the province, as well as social service, educational and training programmes for returnees.

Note for Editors
For a selection of photographs, please contact Mr. Ky Chung at 038 504-604 ext. 5467

Contact: Sergei Vinogradov
(038) 504 604 Ext. 5528
E-mail: vinogradov@un.org